zetbin Terms & Conditions

To register an account with zetbin, you must meet all of the following eligibility requirements:

• You must be at least 21 years of age at the time of registration.
• You must be the rightful owner of the payment method used to fund your account.
• You must not be a resident of any jurisdiction where online gambling is expressly prohibited by law.
• You must not have previously held a zetbin account that was suspended or terminated for a breach of these Terms.
• You must be registering solely on your own behalf, not as an agent or proxy for another individual.

zetbin reserves the right to request identity verification documents at any stage of the account lifecycle. These may include a national identity card, passport, or proof of address. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending investigation.

Each individual is permitted to hold only one registered account on the Platform. If zetbin determines that a player holds multiple accounts — regardless of whether those accounts use different names, email addresses, or payment methods — all duplicate accounts will be permanently closed, any bonus funds will be voided, and zetbin reserves the right to withhold balances pending a compliance review.

zetbin processes all financial transactions in Bangladeshi Taka (৳). The Platform currently supports deposits and withdrawals via bKash, Nagad, and Rocket mobile wallet services. Additional payment methods may be introduced or removed at zetbin's discretion without prior notice.

• Minimum deposit amount: ৳100.
• Minimum withdrawal amount: ৳500 (subject to change).
• Withdrawal requests are typically processed within 24 hours of approval, subject to verification requirements.
• zetbin does not charge processing fees on standard deposits or withdrawals; however, your mobile wallet provider may apply their own transaction charges, for which zetbin bears no responsibility.
• All payments must originate from a payment account registered in your own name. Third-party payments are strictly prohibited and will result in immediate account suspension.

zetbin reserves the right to request proof of payment method ownership before approving any withdrawal. Where a player's deposit and withdrawal history raises concerns about the source of funds, zetbin may request additional documentation in accordance with applicable anti-money-laundering obligations. Withdrawals will be held pending satisfactory resolution of any such review.

In the event of a technical error resulting in an incorrect credit to your account, zetbin reserves the right to reverse that credit at any time without prior notice. Any bets placed using erroneously credited funds may be declared void.

zetbin may from time to time offer promotional bonuses, deposit match offers, free bet credits, cashback incentives, and seasonal promotions including Eid, Pohela Boishakh, and BPL-season campaigns. All promotions are subject to the following general conditions unless the specific promotion's terms state otherwise:

• Bonus funds and free bet credits are subject to wagering requirements before any associated winnings may be withdrawn. Wagering requirements will be clearly stated in the relevant promotion.
• Bonuses are issued to verified accounts only. Unverified accounts are not eligible to claim or retain promotional offers.
• Only one bonus may be active at any time unless a promotion explicitly states that it may be combined with another offer.
• zetbin reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice.
• Any attempt to abuse promotional terms — including but not limited to opening multiple accounts to claim the same offer, placing offsetting bets to achieve low-risk wagering completion, or colluding with other players — will result in bonus forfeiture and may lead to account closure.

All bonus funds expire if wagering requirements are not completed within the time period specified in the relevant promotion. Expired bonus funds are removed from the account balance automatically and are not subject to reinstatement.

All bets placed on the zetbin Platform are subject to the specific rules applicable to the relevant sport, market, or casino game. General betting and game conduct rules include:

• Bets are accepted and settled at the odds or game outcome displayed at the time the bet is confirmed. zetbin is not responsible for any delay between odds display and bet confirmation arising from network latency on the player's side.
• zetbin reserves the right to void any bet placed on an event where the outcome was already determined at the time of placement, or where a pricing error is evident.
• Live in-play bets may be subject to delays. zetbin reserves the right to suspend in-play markets at any time without prior notice.
• The use of automated betting software, bots, scripts, or any technology designed to gain an unfair advantage over the Platform or other players is strictly prohibited and will result in immediate account suspension.
• Casino game results are determined exclusively by certified random number generation. No outcome can be influenced by any external party including zetbin staff.

In the event of a dispute regarding a game or bet outcome, zetbin's records shall be treated as the definitive source of truth. Players may raise a formal dispute by contacting [email protected] within 30 days of the relevant event. zetbin will investigate and respond within a reasonable timeframe.

zetbin is committed to providing a safe and responsible gaming environment. The Platform offers a suite of tools to help players manage their gambling activity. These include deposit limits, session time reminders, loss limits, and self-exclusion options accessible directly from account settings.

• Players who activate a self-exclusion will be locked out of their account for the selected period. Circumventing self-exclusion by opening a new account during an exclusion period is a breach of these Terms.
• zetbin staff are trained to identify indicators of problem gambling and may proactively reach out to players who display high-risk patterns of behaviour.
• Players who believe their gambling may be causing harm are encouraged to contact [email protected] for assistance or to visit the Responsible Gaming page for further guidance.

zetbin enforces a strict 21+ age policy. Any account found to be operated by a person under the age of 21 will be permanently closed and all deposits returned. Winnings accumulated by an underage player will not be paid out under any circumstances.

All content on the zetbin Platform — including but not limited to the website design, logo, graphics, text, game interfaces, and software — is the property of zetbin or its licensed content providers and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only.

• You may not copy, reproduce, modify, distribute, or create derivative works from any Platform content without the prior written consent of zetbin.
• You may not use any automated tools to scrape, harvest, or systematically extract data from the Platform.
• The zetbin brand name, logo, and associated marks may not be used by third parties in any commercial or promotional context without express written authorisation.

To the fullest extent permitted by applicable law, zetbin's total liability to any player in connection with their use of the Platform shall be limited to the total net deposits made by that player in the 30-day period immediately preceding the event giving rise to the claim.

• zetbin is not liable for any loss of profits, loss of opportunity, loss of data, or any indirect, consequential, or incidental damages arising from your use of or inability to use the Platform.
• zetbin does not guarantee uninterrupted or error-free operation of the Platform. Scheduled maintenance windows and unplanned outages may occur, and zetbin will not be liable for losses arising from temporary service unavailability.
• zetbin is not responsible for telecommunications or internet service failures on the player's side that result in a bet not being placed, confirmed, or settled as intended.

Nothing in these Terms shall exclude or limit zetbin's liability for fraud, wilful misconduct, or any other matter for which liability cannot be excluded under applicable law.

zetbin reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Provision of false, misleading, or fraudulent information during registration or verification.
• Suspicion of money laundering, match-fixing, fraud, or any other illegal activity.
• Use of automated betting tools, bots, or third-party software in contravention of Platform rules.
• Chargebacks initiated without prior contact with zetbin support.
• Any behaviour — online or offline — that zetbin deems detrimental to the reputation or operational integrity of the Platform.

Players may close their account voluntarily at any time by contacting [email protected]. Pending withdrawals at the time of voluntary closure will be processed subject to standard verification procedures. Any active bonus funds at the time of closure will be forfeited.

zetbin collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy. The Privacy Policy sets out in detail what data zetbin collects, how it is used, how it is stored, and what rights you have in relation to your data.

zetbin uses 256-bit SSL encryption across all Platform connections to protect data transmitted between your device and our servers. Payment data is handled exclusively by certified payment gateway partners and is never stored on zetbin's own servers in raw form.

These Terms shall be governed by and construed in accordance with the laws applicable to zetbin's operating jurisdiction. Any dispute arising from or in connection with these Terms that cannot be resolved through zetbin's internal complaints process shall be referred to binding arbitration in accordance with the arbitration rules of the relevant governing body.

To initiate a formal complaint, players must first contact zetbin's support team at [email protected], providing full details of the dispute. zetbin will acknowledge the complaint within 48 hours and endeavour to resolve it within 14 business days. If the dispute cannot be resolved to the player's satisfaction within that period, the player may escalate the matter through the applicable dispute resolution process.

These Terms are provided in English. In the event of any conflict between an English version and any translated summary, the English version shall prevail.